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Title
Cannot connect to database for pages w/ MAS data
ID
0000000007
Subtitle
Access to DLLs controling ODBC connection fails.
Description
Tekoa ERP pages containing MAS 90 data fail to load due to DLL access failure causing pages not to load.
Text
Tekoa ERP users received "Page Cannot Be Displayed" message with reference to "Cannot connect to database" message in browser when accessing a page containing MAS 90 200 data pulled through an ODBC driver from the PTSync engine. Pages may intermittently load okay, but fail repeatedly when tested.
Resolution
ODBC driver for MAS 90 200 (SOTAMAS90) will work correctly when tested using CRW or other tool. Tekoa ERP ODBC driver will function correctly when tested. Error only occurs when browser attempts connection. Restoring pages, including the connection string will not resolve. Stopping/Restarting web through IIS Manager will not resolve problem. IIS must be restarted.
From Windows Start button select 'Run' Type 'cmd' to open a command prompt in dos. Type 'iisrestart' at command prompt. IIS will shut down and restart. Test several pages containing MAS 90 200 data to confirm resolution.