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Tekoa Software Knowledgebase Tekoa Software Knowledgebase 

Find answers to your technical support questions using our knowledgebase.

Using the seach below, enter keywords related to your technical support question. We will search our support database and find support articles related to your inquiry.

 
 
Title

"Data is not selected for report printing" in RMA  
ID 0000000049 
Subtitle From Quick Print in RMA entry 
Description RMA Quick Print yields error: "Data is not selected for Report Printing" 
Text "Data is not selected for report printing" appears when clicking Quick Print in RMA Entry if the Quick Print feature has already been used to print the return Merchandise Authorization (RMA). This issue occurs when the 'Print Customer RMA' check box is cleared.

Resolved in MAS 90/200 version 4.30

STEPS TO DUPLICATE (in 'ABC' Company):
1. On the 'Tasks' tab, expand 'Modules', 'Return Merchandise Authorization', and 'Main'. Dougle-click 'RMA Entry'.

2. Create an RMA, then click on 'Quick Print'. Note that the RMA prints.

3. Close and then re-open 'RMA Entry'.

4. Select the RMA created in step 2 above. Note that the 'Print Customer RMA' checkbox is cleared.

5. Click on 'Quick Print'. The message, "Data is not selected for report printing' occurs.

One would expect the RMA should print without error regardless of whether or not the 'Print Customer RMA' checkbox is cleared. 
 
Resolution POSSIBLE WORKAROUND:
1. Select the 'Print Customer RMA' check box before clicking on 'Quick Print'.

This issue is resolved in MAS 90/200 version 4.30. 
Related Link 1 http://www.tekoasoftware.com/support 
Related Link 2  
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