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Title
Reports Default to Wrong Printer in Crystal Report
ID
0000000047
Subtitle
Reports defaulting to incorrect Crystal Reports printer
Description
Reports default to incorrect printer when previewing or printing from Crystal Reports software
Text
CONDITION: Reports default to incorrect printer when previewing or printing from Crystal Reports software.
Resolution
POSSIBLE RESOLUTION:
From 'Printer Setup' in Crystal Report, clear the 'No Printer' check box and verify that the correct printer is selected from the 'Printer Name' list. Then perform the following:
1. Start Crystal Reports 10.
2. Choose a report from the 'Open an Existing Report' list.
3. From the 'File' menu, choose 'Printer Setup'. Clear the 'No Printer' box.
NOTE: If the 'No Printer' check box is selected, attempting to print the report results in an error message.
4. Select the correct printer from the 'Printer Name' list.